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Paradigm... Is Exceptionally Performance Driven Paradigm… Consistently Delivers Service Excellence Paradigm… Constantly Challenges Conventional Thinking Paradigm... Always Puts Its Team First Paradigm...Is Happy

Paradigm... Is Exceptionally Performance Driven

With over $20 Billion in Assets under Administration since launching in 2005, we’ve demonstrated our ability to deliver over, and over again…

Paradigm… Consistently Delivers Service Excellence

Paradigm manages 14 different mortgage brands, all with different requirements and value propositions. Looking for a partner in this industry who can service your brand? We’re here to help!

Paradigm… Constantly Challenges Conventional Thinking

Who wants to be boring? We make Business Process Outsourcing fun by developing creative solutions to meet your specific requirements.

Paradigm... Always Puts Its Team First

Are you a looking for a great company to work for? One who recently won the 2012 Employer of Choice at the Canadian Mortgage Awards? (That’s us!)

Paradigm...Is Happy

We thought the 'Happy' theme by Pharrell Williams was perfect for kicking off this holiday season! It represents an important part of our culture. As they say in the song, “You can’t bring us down…we are all just too happy!” Click on 'Learn More' below to see our Happy video!

Paradigm Quest Inc. is a leading, innovative Business Process Outsourcing company in the Canadian mortgage industry. Since inception Paradigm has helped thousands of Canadian families realize their dream of home ownership.  We are proud to serve Canadian homeowners and the Canadian mortgage industry.

The Canadian mortgage industry experienced profound change in recent years. Once the dominion of traditional brick and mortar financial institutions, today’s residential mortgage landscape includes a formidable group of specialized originators, including independent mortgage agents and bank-employed mortgage specialists.

Another recent addition has been dedicated mortgage lenders – both start-ups and foreign banks – who use the Canada Mortgage Bond (CMB) securitization program mortgage lending activities. As these specialized mortgage players gain momentum, the battle for market share and pressure in operating margins becomes even more competitive.

Paradigm stands at the forefront of this competitive market, offering new and existing lenders cost effective mortgage servicing and operation solutions. Paradigm’s mandate is to offer solutions that can quickly respond to market conditions, lead the market in innovation and ultimately provide mortgage consumers with great choice, vastly improving their mortgage experience.