Toronto:
Paradigm Quest Inc.
390 Bay Street
18th Floor
Toronto, ON M5H 2Y2

T 416.366.8606
F 416.366.8607


Vancouver:
Paradigm Quest Inc.
1285 West Pender Street
Suite 520
Vancouver, BC V6E 4B1

T 604.678.1203
F 778.331.0142







Paradigm is an innovative, flexible, leading-edge Business Process Outsourcing (BPO) company.  Its leaders mesh decades of experience in traditional Canadian mortgage banking and operations with a unique spirit for the emerging Canadian mortgage landscape and the customers they serve.



Important information for Macquarie Financial Ltd. mortgage holders
Macquarie Financial Ltd. has recently entered into a servicing agreement with Paradigm Quest Inc. Under the terms of this partnership, all Macquarie mortgages will be maintained and serviced by Paradigm after July 31, 2011. For mortgage borrowers, there is no change in the status of your loan. All current terms and rates apply, as well as payment frequency and amount. If you have any questions, please call us toll -free: 1 877 462 3788 between 8 a.m. and 8 p.m. Eastern, Monday to Friday. As ever, we thank you for your business.

Paradigm Quest announces expanded partnership with Macquarie Financial Ltd.

The Canadian mortgage industry experienced profound change in recent years. Once the dominion of traditional brick and mortar financial institutions, today’s residential mortgage landscape includes a formidable group of specialized originators, including independent mortgage agents and bank-employed mortgage specialists. Another recent addition to the market is dedicated mortgage lenders – both start-ups and foreign banks – who use the Canada Mortgage Bond (CMB) securitization program mortgage lending activities. As these specialized mortgage players gain momentum, the battle for market share and pressure in operating margins becomes even more competitive.
 
As Canada’s leading mortgage outsourcing company, Paradigm’s mandate is to enable new and existing lenders with a cost effective mortgage servicing and operation solution that can quickly respond to market conditions, lead the market in innovation and ultimately provide mortgage consumers with great choice, vastly improving their mortgage experience.
 
Given Paradigm’s great success in the mortgage industry and its robust operating platform, Paradigm can offer fractional services such as call centre services, collections and other core business functions for virtually any industry.